Terms & Conditions
Besides the Privacy Policy, when publishing games on platforms like Google Play and the Apple App Store you also need, in many cases, a public Terms & Conditions page. It too must be accessible online, at a stable URL on your domain.
In the terms and conditions you set the rules for using the game: what you may do, what you may not, what responsibilities you have and what limits apply to users.
The template below is for a free-to-play (F2P) mobile game. It covers purchases, virtual currency, bans, refunds, user content and moderation. If your game is different, adapt it. And in any case, a template is not a final legal document: for games with multiplayer, accounts, payments or sensitive data, it's better to ask a lawyer than to copy blindly.
What it should cover
- the rules between you and the users;
- purchases, virtual currency, premium currency and what happens to them;
- what happens to accounts and user-generated content;
- cheating, abuse, bans and suspensions;
- refunds and who handles them (usually the platform);
- moderation and user content, if you have chat or social features;
- ownership of the game, assets and virtual items;
- limitation of your liability in reasonable cases;
- what happens if someone breaks the rules.
Template (F2P)
A starting point for a free-to-play mobile game. Adapt it to your actual game (company name, game systems, payments) before publishing:
What's next
The terms should be written clearly, in language users understand, and match what the product actually does. Put the page at a public, stable URL, then add the final links (Privacy + Terms) into the platform forms, see Apple / Google Play links. Save them in My Own Company Details too.